Red Royal Jewelry – Return, Exchange & Refund Policy

At Red Royal Jewelry, each piece is crafted with precision and passion. However, if you’re not entirely satisfied with your purchase, we’re here to make it right.

Returns

• We accept returns within 7 days of delivery.

• Returned items must be unused, unworn, and accompanied by the original invoice, packaging, and authenticity certificate.

• Items showing signs of wear, damage, or alteration will not be accepted.

Non-Returnable Items

• Custom-made, engraved, or personalized jewelry pieces.

• Items purchased during special sales or promotions.

Refunds

Once we receive your returned item and verify its condition, your refund will be initiated within 5–7 business days via your original payment method.

Exchange Policy

If you wish to exchange your jewelry for a different size, design, or product, please contact us within 7 days of delivery. Exchanges are subject to availability.

Damaged or Incorrect Orders

If you receive a damaged or incorrect item, please contact our customer care team within 24 hours of receiving your parcel. Kindly share unboxing photos/videos for verification.

Need Help?

Email us at returns@redroyaljewelry.com or call our customer service for quick assistance.